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Postech

HELP WHEN YOU NEED IT. FAST.

Technical question on a jobsite? Operational issue with your territory? Need to escalate something to HQ? Postech support covers technical, marketing, and operational questions for all dealers and certified installers.

Submit a Support RequestCall HQ: 1-866-277-4389
HOW TO REACH US

Support Channels

Technical & Engineering Support

For questions about pile selection, installation specs, torque readings, soil conditions, or any issue that arises on a live jobsite. Same business day response for active jobsite issues, 48 hours for general technical questions. Our technical team includes certified engineers and senior installers with field experience.

Submit a Technical Request

Marketing & Lead Support

For questions about your dealer profile on postechpiles.com, local SEO, marketing materials, or how to promote your territory. Dealers do not produce content directly. Provide raw materials (photos, client details, local project info), the marketing team handles the rest.

Contact the Marketing Team

Operational & Administrative Support

For questions about your dealership agreement, territory boundaries, order forms, or billing. The HQ operations team handles dealer-specific administrative requests.

Contact HQ Operations

Postech AI Assistant (Coming Soon)

A Postech AI assistant is in development to handle fast, first-response answers to common installation and spec questions. When live, it will be accessible directly from this page and from the installer portal.

Register Interest

FAQ

Most Questions. Already Answered.

Send your updated information (service area, photo, specialties) to the marketing team via the support form. We will update your profile within 5 business days. We do not grant direct CMS access to installer profile pages.

Use the support form and attach your photos (minimum 1 MB, JPG or PNG).

Tag the project type, location, and any detail you would like highlighted. Photos are used in your profile, regional pages, and the national project gallery.

Document the readings by depth and contact technical support immediately. Do not continue installation until you receive guidance.

Include soil type, pile diameter, and installation depth in your message.

Submit a request via the support form.

Include your territory name, the format you need (print, digital, both), and any local context (event, neighborhood, project type).

The marketing team will confirm timelines.

No. All content, ads, and public-facing materials must go through the Postech marketing team to ensure brand consistency.

You can share raw materials (photos, testimonials, project details) and we will create the content. This protects your territory's SEO authority and the national brand.

BECOME A DEALER

Not Yet Certified?

Postech dealers run independent businesses with full technical training, protected territories, and a brand that's been earning trust since 1995. If you're exploring the opportunity, visit our Become a Dealer section to get started.

Explore the OpportunityApply Now
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